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Sunday, July 16

pizza!

Our family always got a hard time to convince pizza hut that giving one packet of cheese and chilli flakes for a home delievery of 3 pizzas is not enough. We even made them go back to their outlet to take more before we sign anything. Actually, it is just mother who was doing all the talking.... The poor delievery man had to go back to make delievery again...deliever cheese of course.

To those who witness my awful table manners in resturants, you would have witness what happens to the bottle of cheese if its placed infront of me... Bwahaha!!

Something must be done, so i sent them a feedback:

Good day,
This feedback is of relation to the home delievery order made on 16th july 2006, reference number:3517234.

Pizza Hut, undeniably is a big organisation in Singapore with a long history of 25 years. Therefore, it is difficult to accept the fact that this organisation can have their reservations in giving the consumers Parmesan cheese and chilli flakes for their home delievery service.

Our family has been making orders from pizza hut at least once every two months. Eventhough we always requested for more cheese and chilli flakes during telephone order, eventually we would only find 1 packet of each or even none at all.

It is seriously ridiculous for such a big organisation to be only giving out 1 packet of cheese for a order of 3 regular pizzas, despite the fact that this request was made during order. And this is not the first and only incident that occured.

Nonetheless, we were fortunate to have understanding delievery man, to make an extra trip back to the outlets to take the appropriate requirement of cheese and chilli flakes for a proper meal. For that, I thank you for having such a considerate crew working in this organsation.

No doubt, there are people who does not eat cheese or chilli flakes for their pizzas. But, would not it be better if cheese and chilli flakes can be delievered without needing to make the request? I see no reason, other than cuting the expenditure, by saving up on cheese and chilli flakes from delievery.

Seriously, we do not need a feedback email to understand problems that are already there, As long as, we are able to be more observant and understand the needs of the people, such inconvenience can surely be reduced.

Thank you.

This mail is typed in a rush so i can rush down by the time the delieveryguy came back with my cheese so i can eat it. Tried to minimise my grammar mistakes as much as i can and at the same time add some barbs. Really wonder if such feedback thingy works.... are there someone reading and implement it ? hmm,... and i wonder...

|[ zofz | 5:17 PM ]|